E-commerce Management

Flexible e-commerce management for fashion and retail brands

SLOXI Studios provides hands-on e-commerce management and support for fashion, retail and consumer brands that need experienced digital resource without the commitment of a full-time hire. From day-to-day trading and website management to campaign delivery, customer journey optimisation and performance analysis, we can step into your business on a fractional, retained, interim or project basis to help strengthen your e-commerce operation.

Experienced e-commerce support, embedded into your business

Whether you need ongoing fractional e-commerce management, additional resource during a busy trading period, or support with a specific digital project, SLOXI Studios works as an extension of your internal team.


We combine commercial e-commerce thinking with hands-on digital experience, supporting both the operational requirements of running an online store and the wider decisions that influence customer experience, conversion and online revenue.


Our experience spans established retail businesses and growing founder-led brands, allowing us to adapt our approach around your existing team, technology and trading priorities.

Ways to work with SLOXI Studios

Fractional E-commerce Management

For brands that need experienced e-commerce leadership and management within the business without hiring a full-time e-commerce manager.

SLOXI Studios can become an embedded part of your team, taking responsibility for areas such as online trading, website operations, campaign delivery, performance analysis, customer journey optimisation and coordination across internal teams.

Fractional support can be structured around a regular number of days per week or month depending on the needs of the business.

Best suited to: growing or established brands that require ongoing e-commerce management and commercial digital support but do not currently need a permanent full-time hire.

E-commerce Support Retainers

Flexible monthly e-commerce support for brands that need consistent digital resource but do not yet require a fractional e-commerce manager.

Support can be used against agreed priorities such as website updates, product and collection management, merchandising, promotional changes, campaign delivery and ongoing e-commerce optimisation.

Each retainer is scoped around the level of support required, creating a clear and manageable way for smaller or growing brands to access experienced e-commerce expertise each month.

Best suited to: founder-led and growing brands that need regular Shopify or e-commerce support without requiring embedded management several days per week.

Interim & Project E-commerce Support

Short-term e-commerce support for businesses that need experienced resource for a defined period, project or commercial requirement.

This could include:

  • interim e-commerce management while recruiting
  • maternity or team cover
  • Black Friday and peak trading support
  • website launches or relaunches
  • Shopify and CMS projects
  • platform migrations
  • customer journey optimisation projects
  • campaign delivery
  • e-commerce trading reviews
  • digital transformation projects
  • additional resource during periods of rapid growth or business change

SLOXI Studios can work within your existing processes and team structure for an agreed project period or number of days per week.

Best suited to: businesses with a clearly defined e-commerce requirement, deadline or period of additional resource.

E-commerce expertise across fashion and retail

SLOXI Studios brings experience across both enterprise retail environments and founder-led e-commerce brands. 

Our work spans e-commerce trading, website operations, customer experience, digital transformation, promotional strategy, analytics and online performance.

We are particularly experienced in working with fashion, retail, beauty and consumer brands, where commercial calendars, product launches, promotions, merchandising and customer experience all need to work together.

Platforms & digital tools

We are experienced in working across a range of e-commerce, analytics and digital platforms, including:

Shopify & Shopify Plus

Google Analytics

Google Search Console

Magento

Various CMS Platforms

E-commerce Reporting

Meta, Amazon & TikTok Shopping

Email & CRM

A commercial approach to e-commerce management

E-commerce management should be about more than keeping the website updated.

Every product launch, promotional decision, campaign and customer journey change contributes to the wider commercial performance of an e-commerce business.

Our approach combines hands-on delivery with commercial thinking, helping brands understand not only what needs to happen online, but why it matters to the customer and to the wider business.

We focus on creating an e-commerce operation that is easier to manage, better aligned with the wider organisation and positioned to support sustainable digital growth.

Types of E-commerce management support

Our e-commerce management services can be tailored around the areas where your business needs additional expertise or resource.

Ongoing management of your e-commerce website, including homepage updates, navigation, merchandising, promotional messaging, seasonal changes and day-to-day trading activity.

We help ensure your website reflects current commercial priorities while maintaining a clear, consistent customer experience.

Support with product uploads, product content, pricing changes, collection management, merchandising and product launches.

For growing brands, we can also help improve the processes behind product setup and website management to make ongoing activity more efficient.

Planning and delivering website activity around seasonal campaigns, promotions, new product launches and key trading moments such as Black Friday, Cyber Monday and peak retail periods.

We can work alongside marketing, creative, CRM and product teams to ensure campaign activity is reflected consistently across the e-commerce experience.

Reviewing the customer journey across landing pages, navigation, product discovery, product detail pages, basket and checkout to identify areas of friction and opportunities to improve conversion.


Our approach considers both quantitative performance data and qualitative customer insight rather than focusing on traffic or conversion rate in isolation.

Monitoring online performance and helping translate e-commerce data into clear commercial actions. 

This may include reviewing sessions, conversion rate, product performance, customer behaviour, promotional activity and trading trends to identify where the biggest opportunities lie.

E-commerce rarely operates in isolation.

We can work across marketing, product, merchandising, technology, CRM, creative and operations to help ensure activity is aligned and that digital requirements are considered earlier in the planning process.

Looking for experienced e-commerce support?

Whether you need a fractional e-commerce manager, ongoing monthly support, interim cover or help delivering a defined e-commerce project, SLOXI Studios can build a working model around your business, team and objectives.

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