Terms of service

Overview
Welcome to Sloxi Studios. The terms “we”, “us” and “our” refer to Sloxi Studios Ltd, a digital services company registered in the UK. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of our services, including but not limited to website design, optimisation, content creation, consultancy, and ongoing support (“Services”).

By engaging with our Services, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our website or services.

1. Access & Accounts

  • You confirm that you are at least the age of majority in your jurisdiction and have authority to enter into these Terms on behalf of your business.

  • You agree that all information you provide to us (including billing details) is accurate and complete.

  • You are responsible for maintaining the confidentiality of any account details or login credentials shared with you during the course of a project.

2. Our Services

  • Sloxi Studios provides digital services, including but not limited to: website design and development, e-commerce setup, content creation, optimisation, and digital consultancy.

  • Service descriptions on our website or in proposals are subject to change without notice.

  • We reserve the right to decline a project at our discretion.

3. Quotes & Orders

  • All projects and services will be confirmed in writing by way of a proposal or quotation.

  • Quotes are typically valid for 14 days unless otherwise stated.

  • A project or service is only considered confirmed once we receive written acceptance and any required payment.

  • Cancellation or rescheduling requests must be agreed in writing.

4. Pricing & Payment

  • Prices are provided in proposals/quotations and may vary depending on project scope.

  • Deposits or staged payments may be required before work commences.

  • Invoices are payable in full within the timeframe stated (usually 7–14 days).

  • We reserve the right to pause or withhold delivery of work until outstanding invoices are paid.

  • Late payments may incur interest and/or recovery costs in line with UK late payment legislation.

5. Client Responsibilities

  • You agree to provide us with all necessary information, content, and feedback in a timely manner to enable us to complete the project.

  • Delays in providing feedback or materials may affect delivery timelines and could result in additional costs.

  • Final approval (“sign-off”) confirms acceptance of the work as completed. Further changes after sign-off may be charged separately.

6. Revisions & Scope

  • Unless otherwise agreed, proposals include a limited number of revision rounds. Additional revisions or requests outside the agreed scope may be subject to extra charges.

  • Significant changes after work has commenced may require a revised proposal and additional costs.

7. Intellectual Property

  • Upon full payment, you will own the rights to the final deliverables we have created for you, unless otherwise specified.

  • We retain the right to display completed work in our portfolio and marketing materials.

  • Any third-party assets (such as stock images, fonts, or plugins) remain the property of their respective owners and may be subject to separate licensing terms.

8. Aftercare & Support

  • Unless otherwise agreed, projects include a short post-launch support period (e.g., 30 days).

  • Ongoing maintenance, updates, and support are available through our retainer packages or at our standard hourly/day rates.

9. Limitation of Liability

  • We will not be liable for indirect, incidental, or consequential damages arising from use of our services.

  • While we take every care, we cannot guarantee uninterrupted, error-free, or future-proof performance of websites or digital platforms.

  • Our liability to you will not exceed the fees paid for the specific service in question.

10. Termination

  • Either party may terminate a project or service agreement in writing.

  • Deposits and part-payments are non-refundable once work has commenced.

  • You remain liable for any outstanding invoices up to the termination date.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact

For questions about these Terms, please contact us:

Sloxi Studios Ltd
📧 enquiries@sloxistudios.com
📍 56 Hamilton Square, 2nd Floor (Jan McArd Accountants), Birkenhead, CH41 5AS
📞 07707441127
📑 Company Registration Number: 16662192